‘In progress’: Chaos for ANZ customers.

[ 21/10/2025 06:53 ] Read on news.com.au

Report Overview: The article provides factual information about the ANZ outage and its resolution. However, it uses some sensational language and lacks detailed context about the impact on customers.

Sides Objectivity Scores

ANZ (85)

Sides Representation Balance

Favored Side

ANZ

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Detected Manipulations & Suggested Changes

Sensationalism

Using language that exaggerates the situation to attract attention.

The use of the word 'Chaos' in the headline suggests a more severe situation than described in the article.

Use a more neutral headline such as 'ANZ Customers Experience Temporary Outage'.

Omission of key information

Failing to provide important details that would give a fuller understanding of the situation.

The article does not provide specific details on how many customers were affected or the duration of the outage.

Include information on the number of customers affected and the exact duration of the outage.

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